Important information about scams
How to make sure your job offer is real.
There have been occasions where seafarers have received job offers via email from people posing as a cruise company.
How does the scam work?
Receiving a job offer from a company that you haven't submitted a job application with can be one of the first signs that the offer isn't legitimate.
The cruise company will ask for personal identification and financial information using the job application form.
The seafarer is usually asked to pay fees related to work permits, police clearance checks, visas, MSIC Cards, Marine certificates and other licences.
Some of these scams may imply the company is collecting the money for AMSA or that AMSA requires the fees be paid to the fake company.
Important: AMSA will never request money to be paid to another organisation, company or account. Please be aware of email, internet and telephone hoaxes and scams.
False email addresses
Email addresses such as ‘email@example.com’ is not a real AMSA email. AMSA emails are sent with the suffix: ‘@amsa.gov.au’.
Emails from people such as ‘Captain Mrs. Mirabelle Mass of the Australian Maritime Office’ and 'Mr. Gordon Lawton Llewellyn of the Australia Maritime Union' are not real and do not work for AMSA.
If you receive suspicious information, contact the cruise company directly to verify the job offer is legitimate.
Use the public and official contact details for the company that is listed on their website or in a telephone directory.
Do not use the contact details that have been given to you from the job offer correspondence.
Report a scam
Report suspected scams to SCAMwatch, an independent website run by the Australian Competition & Consumer Commission (ACCC).
- The Department of Immigration and Border Protection website has information about working in Australia.
- The Department of Infrastructure and Regional Development has information on how to apply for a Maritime Security Identification Card (MSIC) and offers a list of issuing bodies that provide them.
- Please contact AMSA for further assistance.