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Australian Seafarers' Welfare Council

Reporting options

  • All ships are to have an on-board complaints system, allowing seafarers the opportunity to make a complaint without recourse or concern.
  • All seafarers must be provided a copy of the on-board complaint procedures, in the working language of the ship.
  • Seafarers are able to complain directly to the ships master or an external authority without victimisation.
  • Seafarers always retain the right to make complaints directly to AMSA or any other organisation directly involved in the welfare of seafarers.

For further information, see AMSA's online complaints website.

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ITF Seafarers
Ports Australia
Australian Shipowners Association
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Shipping Australia Limited
The Australian Mariners' Welfare Society
Mission to Seafarers
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Apostleship of the Sea