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Support services available to the industry

Information about the Government's new measures to provide support to affected workers and businesses during the COVID-19 period.

We will provide up to date information as it becomes available.

Financial assistance 

  • You can find the most up to date information at the Treasury
  • For information on finical assistance for businesses visit: business.gov.au  
  • The Australian Tax Office also has information available to assist.
  • Individuals can visit Services Australia for more information on payments and services if you're affected by COVID-19. 
  • Your state or territory government can also help you find support during the coronavirus (COVID-19) pandemic: ACTNSW , QLDSATASWAVICNT 

Wellbeing support 

There are a range of resources available to support Australian seafarers. You can find a list of organisations on our website.  

If you are experiencing personal crisis, or are concerned for a loved one, you can call the following services for assistance and counselling: 

  • Australian Red Cross on 1300 554 419 
  • 24/7 Lifeline crisis support line on 13 11 14 
  • Beyondblue on 1300 224 636. 

More information for industry 

Department of Health 

AMSA  

Australian Border Force 

For questions about the temporary ban on international cruise ships or travel restrictions: contact the Australian Border Force Border Operations Centre at +61 1300 368 126 

For health-related biosecurity questions while on board: contact the Maritime National Co-ordination Centre 1300 004 605 (operating hours 6am-6pm Australian Central Standard Time, for urgent after hours enquiries call +61 417 666 648) 

Maritime Safety Queensland 

Didn’t find an answer to your question?

Please contact AMSA Connect on: 1800 627 484, +61 2 6279 5000 or via email to AMSAConnect@amsa.gov.au 

Last updated: 

Wednesday 8 April 2020