It’s business as usual until 1 July 2018

Tuesday 20 February 2018
From 1 July 2018, we will deliver most services under the National System for Domestic Commercial Vessel Safety. Until then it’s business as usual—you can continue accessing services from your local marine safety agency.
Domestic commercial vessel

In the meantime, we are working with the state and territory marine safety agencies for a smooth transfer of services so you can access the services you need, when you need them.

In addition to the services offered by your marine safety authority, you can continue to access these services from us:

Our website will be your initial port of call for all national system information. From 1 July you will be able to use our website to:

  • lodge and pay for an application
  • access our self-service toolkit
  • access forms online.

Commencing July 2018 our customer service team AMSA Connect will be open from 8 am to 8 pm AEST to assist you during the transition. They will be available to answer your questions over the phone, by email, or in person at one of our 19 offices around Australia.

Register for our updates and check our website to stay up to date on progress and what you need to do.