Transition to a national system for domestic commercial vessel safety

From 1 July 2018, most services for domestic commercial vessels and crew will be delivered directly by us instead of your local marine safety agency.

The move to a full national service delivery model will improve safety by making it easier for operators, crew, boat builders, architects, surveyors, marine safety officers and inspectors to maintain safe vessel and operating practices.

For owners, operators and crew of domestic commercial vessels this means that in addition to a single set of safety rules around the country, from 1 July 2018 people will pay the same fees for services no matter where they are around Australia.

Services from now until 30 June 2018

It’s business as usual—keep accessing services from your local marine safety agency.

We are continuing to work with the state and territory marine safety agency for a smooth transfer of services so you can continue to access the services you need, when you need them.

In addition to the services offered by your marine safety authority, you can keep accessing the following services from AMSA:

  • Find information about your operation
  • Seek an exemption
  • Report some incidents
  • Find an accredited marine surveyor or training organisation.

Changes to services from 1 July 2018

From 1 July 2018, we will commence delivery of most services under the National System for Domestic Commercial Vessel Safety. This is the final step of putting in place a consistent approach to maritime safety across Australia.

For owners, operators, and crew of domestic commercial vessels this means one set of rules, one national levy, and one set of fees for national services across Australia (some local waterway fees may still apply).

This levy will be used to provide:

  • customer support services
  • high quality guidance material and self-help tools
  • safety education programs
  • take appropriate action against operators who continue to ignore the rules.

What you can expect from us

From 1 July 2018 we will be extending our services to assist with the transfer to the national system.

How our website can help you

Our website is already a single point for all national system information. To help you navigate the site we’ve created a national system hub and an online form finder.

From 1 July 2018 you will be able to use our website to:

  • Lodge and pay for an application
  • Access our self-service toolkit
  • Access forms online.

How AMSA Connect can help you

From 1 July 2018 our customer service team AMSA Connect will be able to help you complete applications, take payments, and answer your more complex enquiries.

You can contact AMSA Connect from Monday to Friday, 8 am to 5 pm local time on 02 6279 5000 or contact us online.

Read more about AMSA Connect.

Regional offices

We will have 19 offices around the country. Our regional teams will be available to provide technical advice, conduct final assessments for higher level seafarer certificates, perform compliance and enforcement activities as well as assist you with your safety management systems.

Read more about our regional offices.

How Australia Post will be able to help you

From 1 July 2018 you can apply and pay for a certificate of competency, and complete your proof of identity checks at select Australia Post locations.


Our regular publications will keep you up to date on news and updates to the national system transition of services. Subscribe to our publications.

Government funding

Australian Transport Ministers have agreed to provide over $102.4 million to support industry in transitioning to a national service.

As part of this funding package there will be no levy charged in the first year. The subsidised levy will commence in 2019 with the subsidy decreasing over time.

Read the Transport and Infrastructure Council (TIC) December 2017 communique.

Next steps

We will continue to work with state and territory marine safety agencies to ensure a smooth transfer of services so you can continue to access the services you need, when you need them. We will update you as information becomes available.

Get in touch

Ask a question or provide feedback on the national system transition by completing our online form.

Stay informed about changes to national system services:

    News and media releases

    More information

    Last updated: 1 June 2018
    Last reviewed: 1 June 2018