Information about the Government's new measures to provide support to affected workers and businesses during the COVID-19 period. 

We will provide up to date information as it becomes available. 

Financial assistance 

  • You can find the most up to date information at: the Treasury.  
  • For information on financial assistance for businesses visit:
  • The Australian Tax Office also has information available to assist. 
  • Individuals can visit Services Australia for more information on payments and services if you're affected by COVID-19.  
  • Your state or territory government can also help you find support during the coronavirus (COVID-19) pandemic: ACT, NSW , QLD, SA, TAS, WA, VIC, NT

Wellbeing support

There are a range of resources available to support Australian seafarers. You can find a list of organisations on our website.   

If you are experiencing personal crisis, or are concerned for a loved one, you can call the following services for assistance and counselling:  

  • Australian Red Cross on 1300 554 419  
  • 24/7 Lifeline crisis support line on 13 11 14  
  • Beyondblue on 1300 224 636.  

Government agencies offering COVID recommendations

Department of Health  


Australian Border Force  

For questions about the temporary ban on international cruise ships or travel restrictions: contact the Australian Border Force Border Operations Centre at +61 1300 368 126  

For health-related biosecurity questions while on board: contact the Maritime National Co-ordination Centre 1300 004 605 (operating hours 6am-6pm Australian Central Standard Time, for urgent after-hours enquiries call +61 417 666 648)