Service arrangements for AMSA search and rescue, pollution and marine incident reporting, and media enquiries will not change over this period-normal arrangements and contact numbers apply.
For survey, operation and competency certificates and beacons services, the following customer services will be available.
AMSA website: Available 24/7 for information, incident reporting, and application submission.
Beacons website: Available 24/7 for information and online registration and updates.
Limited phone and email services will be available on 29, 30 and 31 December 2020 for urgent assistance with applications for:
- exemptions
- certificates of survey
- certificates of operation
Phone and email assistance will not be available for:
- beacons (website only)
- seafarer/crew qualifications (website only)
- ship registration.
If your matter does not require urgent assistance with one of these applications, please contact AMSA from 4 January when full services will be available.