AMSA Online payments and some forms will be unavailable on Wednesday 11 December 2024 between 7:00 pm and 10:30 pm due to maintenance. If you have any questions, please contact AMSA connect within Australia ph: 1800 627 484 or outside Australia ph: +61 2 6279 5000 Monday to Friday 8am to 5pm AEDT (excluding public holidays)

Have your say—on our performance as a regulator

Our focus is on delivering better practice regulation so we can support safe vessel operations, and combat marine pollution.

Each year we assess our regulatory performance against six areas set out in the Australian Government’s Regulator Performance Framework:

  1. Impact on operations
  2. Communications
  3. Actions are proportionate to risk
  4. Compliance and monitoring
  5. Transparency and decision-making
  6. Continuous improvement

We need your feedback to help us improve.

Have your say at any time

If there are areas where you think we can improve, you don’t need to wait for us to ask.

You can, at any time, give us your feedback by completing a short survey

The survey starts with a couple of questions about which part of the maritime industry you work, then asks you to rate us against the six areas above. Your feedback can be anonymous.

Last updated: 17 March 2023