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myAMSA Terms of Use

In accessing myAMSA, you agree to be bound and abide by these Terms of Use.

There may be other terms and conditions that apply to individual functions of myAMSA. You agree to be bound by those terms and conditions as they are disclosed.

Privacy and your personal information

By using myAMSA, you agree to AMSA’s collection, use and disclosure of your personal information as outlined in AMSA’s Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal data.

Collection of information

AMSA will usually collect personal information directly from you or your authorised representatives. Sometimes, we collect personal information from third parties. You consent to AMSA doing this where reasonably necessary for any of the purposes described below or where:

  • you have consented to the collection
  • we are required or authorised by law to collect information from someone other than you
  • it is unreasonable or impracticable to collect the information from you.

We collect information by lawful and fair means.

Use and disclosure

Any personal information you choose to provide will only be used for the purpose for which it was provided. It will not be disclosed to other people or organisations without your prior consent unless required or authorised by law.

Your personal information will be collected, used and disclosed to enable AMSA to:

  • process applications for certificates, including determining whether eligibility requirements for a certificate are met
  • generate and issue digital certificates, which may include disclosure to a third party nominated by you for verification purposes
  • manage payments for applications
  • populate and manage accounts in myAMSA, including updating personal details
  • send notifications and correspondence relating to accounts and certificate records
  • conduct analysis and reporting related to the use of myAMSA
  • perform functions under the Australian Maritime Safety Authority Act 1990, Marine Safety (Domestic Commercial Vessel) National Law Act 2012 and Navigation Act 2012.

Use of myAMSA will require you to create and hold a digital ID under the Australian Government Digital ID System.

Access and correction

AMSA’s Privacy Policy includes information about how you can access or correct your personal information.

Digital certificates

Some seafarer certificates are now issued in digital form through myAMSA.

Digital certificates are subject to separate terms of use. By using a digital certificate, you agree to comply with the Digital seafarer certificates – Terms and conditions.

Your responsibilities

Where AMSA suspects or becomes aware of a breach of these Terms of Use, AMSA may immediately revoke your access and deny you further access to myAMSA. You are responsible for:

  1. Account security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  2. Accurate information: You agree to provide accurate and complete information when creating an account and using myAMSA.
  3. Compliance: You must comply with all applicable laws and regulations when using myAMSA.

Security measures

AMSA uses up-to-date techniques and processes to protect personal information against loss, unauthorised access, use, modification or disclosure. However, users should be aware that there are inherent risks when transmitting information over the internet. Information submitted without encryption by email or through web forms may be at risk of being intercepted, read or modified.

Limitation of liability

AMSA will not be liable for any direct, indirect, incidental or consequential damages arising from your use of the portal or associated functions, including storing a digital certificate on your device or adding a digital certificate to a digital wallet.

Closure of inactive accounts

In some cases, we may close accounts that have not been used for a certain amount of time.

Further information

These Terms of Use are governed by and interpreted in accordance with the law of the Australian Capital Territory, Australia.

AMSA’s Privacy Policy contains more information about how AMSA handles your personal information and how to make a complaint.

By using myAMSA, you acknowledge that you have read, understood and agree to be bound by these Terms of Use.

Last updated: 17 August 2026