AMSA Connect phone services may have longer wait times on Monday 1 June 2026 while we operate with reduced staffing due to the Reconciliation Day Public Holiday in Canberra.  Our search and rescue team will continue to operate during this time.

Seafarer welfare

In Australia, the Maritime Labour Convention, 2006 (MLC) is implemented primarily through the Navigation Act 2012 and associated delegated legislation such as Marine Order 11 (Living and working conditions on vessels). We inspect vessels, develop seafarer welfare guidance and programs, and process complaints under the MLC.

We are responsible for investigating seafarer health and safety issues on prescribed vessels engaged in trade on international or interstate voyages.

Also see the Australian Seafarers' Welfare Council

Maritime Labour Convention guidance

The Maritime Labour Convention 2006 (MLC) is an international convention relating to working and living conditions of seafarers on ships. Complaints can be made to us if issues cannot be resolved using onboard procedures.

Seafarer welfare guidance

We recognise the challenges experienced by seafarers. Welfare guidance is available to provide support.

Seafarer safety

We are responsible for investigating seafarer health and safety issues on prescribed vessels engaged in trade on international or interstate voyages.

Safety publications and guidance

Safety publications for the shipping and maritime community.

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