On-shore complaint form: Maritime Labour Convention

Use this form if you need to make a complaint about the conditions on your vessel.

Seafarers are encouraged to use their ship’s onboard procedures to resolve complaints. However, in the event it is unable to be resolved onboard, seafarers may make a report to the Australian Maritime Safety Authority(AMSA) and we will investigate the complaint. 

Every effort is made to ensure the details of the source of the report are not revealed during any enquiries.

For safety-related complaints you may also use the Australian Transport Safety Bureau Confidential Reporting Scheme, Repcon.

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Last updated: 

Thursday 3 August 2023