Contact us

Contact details for our head office, emergency services, media, or state offices.

Need to speak to someone at AMSA?
AMSA Connect, our contact centre is open Monday to Friday 8am to 5pm (excluding national public holidays). Call within Australia 1800 627 484 Call outside Australia +61 2 6279 5000 Distress beacons and MMSI enquiries Call 1800 406 406 (Monday to Friday 9am to 5pm)

Need to speak to someone at AMSA?

AMSA Connect, our contact centre is open Monday to Friday 8am to 5pm (excluding national public holidays).

Call within Australia 1800 627 484
Call outside Australia +61 2 6279 5000

Distress beacons and MMSI enquiries
Call 1800 406 406

(Monday to Friday 9am to 5pm)

Search and rescue 24-hour helpline
Call search and rescue if you need help with: people in distress from accidents at sea or air sea and land search and rescue activities concern about the welfare of family or friends at sea accidental beacon activation.
Maritime Within Australia: 1800 641 792 Outside Australia: +61 2 6230 6811	Aviation Within Australia: 1800 815 257 Outside Australia: +61 2 6230 6899

Search and rescue 24-hour helpline

Call search and rescue if you need help with:

people in distress from accidents at sea or air
sea and land search and rescue activities
concern about the welfare of family or friends at sea
accidental beacon activation.

Maritime

Within Australia: 1800 641 792
Outside Australia: +61 2 6230 6811

Aviation

Within Australia: 1800 815 257
Outside Australia: +61 2 6230 6899

Enquiries

Before contacting us, you might find what you need from the information below:

If you can't find the information you need on our website, ask us using our online form.

Make an online enquiry

Reporting and registration

Report a marine pollution incident

Report an unsafe vessel or marine safety concern

Report a marine incident

Register or update your beacon/EPIRB

Media enquiries

Call +61 1300 624 633 during Australian business hours. We will respond outside of business hours during search and rescue operations and emergencies. Email: media@amsa.gov.au

Visit our Media Centre for the latest media release information.

Our offices

AMSA head office
Courier address Level 8, 18 Marcus Clarke Street Canberra ACT 2601 Australia	Postal address GPO Box 2181 Canberra ACT 2601 Australia
State offices, marine safety agencies, and post offices State and territory offices Marine safety agencies in Australia Australia Post retail outlets that support our services

AMSA head office

Courier address

Level 8, 18 Marcus Clarke Street
Canberra ACT 2601
Australia

Postal address

GPO Box 2181
Canberra ACT 2601
Australia

State offices, marine safety agencies, and post offices

State and territory offices

Marine safety agencies in Australia

Australia Post retail outlets that support our services

User research

Would you like to help AMSA improve the services we provide?

A few times a year, we invite people on this list to test new or improved products, services and content. Each round of research is different. We'll invite you to take part in things like surveys, interviews, activity sessions and workshops. Joining the list doesn't commit you to anything. You can accept or decline sessions based on your interest and availability at the time. Best of all, the feedback you provide helps us deliver a better service to all.

Register your interest

Translation service (TIS)
If you need the help of an interpreter, you can use the Translation and Interpreting Service - TIS National.

Call TIS National on 131 450 and let them know which langage you need. You'll then be connected to a TIS interpreter.

Ask to speak with the Australian Maritime Safety Authority (AMSA) on 1800 627 484 during business hours.

AMSA will cover the cost of this service.

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