AMSA recognises the requirement for staff to be trained on Commonwealth heritage obligations and best practice in heritage management. Resources permitting, training courses relating to heritage, conservation and the protection of a place’s significant values may be made available to key staff as part of continuing professional development.

Key staff will also partake in seminars organised by the Heritage Branch on Commonwealth Heritage.

In 2019, AMSA rolled out its online Tour Guide Safety Induction eLearning Module. This training educates tour guides working within AMSA’s heritage lighthouses on best practice when operating within a working heritage aid to navigation, and informed guides on the Commonwealth heritage values of each lighthouse. This training is completed every two years.

Contractors engaged with maintenance and projects are provided with information on the heritage values of a place prior to the works, and they are checked throughout the duration of the works to ensure appropriate techniques are adopted to protect the heritage fabric and values of the place.