AMSA Connect phone services may have longer wait times on Monday 1 June 2026 while we operate with reduced staffing due to the Reconciliation Day Public Holiday in Canberra. Our search and rescue team will continue to operate during this time.
We will be closed between 5 pm AEDT Wednesday 24 December 2025 and 8 am AEDT Friday 2 January 2026. Seafarer certification services will pause over this period.
On 6 November 2021, while enroute, a passenger charter (Class 1E) vessel’s inadequately secured swim platform gate opened when a passenger and toddler leant against it causing the two passengers to fall into the water. The investigation identified that there was no locking bolt on the gate, no risk assessments and no passenger verification procedures in place.