AMSA Connect phone services may have longer wait times on Monday 1 June 2026 while we operate with reduced staffing due to the Reconciliation Day Public Holiday in Canberra. Our search and rescue team will continue to operate during this time.
National Reconciliation Week is a time for all Australians to learn about our shared histories, cultures, and achievements, and to explore how each of us can contribute to achieving reconciliation in Australia.
A passenger vessel travelling at speed collided with a cliff face resulting in serious injuries to passengers and major structural damage to the vessel.
The International safety management code (ISM code) governs the safe operation of ships and pollution prevention. We are responsible for issuing ISM code certification for Australian registered vessels, however AMSA has authorised recognised organisations to conduct this service.
AMSA’s invoicing process is changing. From 1 March 2022, all invoices for AMSA must be emailed as a PDF attachment to our new centralised email address (invoices@amsa.gov.au) for automated processing. This will ensure invoices are processed more quickly for payment.
On 3 April 2010, the Shen Neng 1 was traversing a well-known shipping route south of the Douglas Shoal when it ran aground 38 nautical miles east of Great Keppel Island at about 5.30 pm.
AMSA is committed to safe and clean seas. AMSA, on behalf of Australia, is responsible for the implementation of numerous international conventions and codes to which Australia is a signatory.
A passenger ferry was returning from its scheduled service when an unanticipated wave raised its stern and caused its bow to dive under the water. Water rushed over the bow and a significant amount came through the forward portside access door and into the passenger compartment. The master immediately reduced speed, which expelled most of the water overboard.
The forward portside access door had been left open by a crew member who was attempting to alleviate sea sickness among some passengers. The action of leaving the door open during the voyage was contrary to the vessel’s survey requirements. Signage requiring the door to be kept closed when underway was reportedly not seen by crew members. This resulted in water entering the vessel creating a potentially unsafe situation.
We are responsible for ensuring there is a consistent approach to the use of AIS on offshore structures and facilities. Find out what we will ask you when you apply.