Need to speak to someone at AMSA? |
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Contact the AMSA Connect contact centre on 1800 627 484 Monday to Friday 8am to 5pm AEDT (excluding national public holidays). Call within Australia 1800 627 484 Distress beacons and MMSI enquiries |
Search and rescue 24-hour helpline | |
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Call search and rescue if you need help with:
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Maritime search and rescueWithin Australia: 1800 641 792 | Aviation search and rescueWithin Australia: 1800 815 257 |
Enquiries
Before contacting us, you might find what you need from the information below:
- Qualifications and training
- Domestic commercial vessels
- Port state control
- Ship registration
- Navigating coastal waters
If you can't find the information you need on our website, ask us using our online form.
Reporting and registration
Report a marine pollution incident
Report an unsafe vessel or marine safety concern
Report a marine incident
Register or update your beacon/EPIRB
Submit a Maritime Labour Convention (MLC) complaint
Media enquiries
Call +61 1300 624 633 during Australian business hours. We will respond outside of business hours during search and rescue operations and emergencies. Email: media@amsa.gov.au
Visit our Media Centre for the latest media release information.
Our offices
AMSA head office | |
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Courier addressLevel 8, 18 Marcus Clarke Street | Postal addressGPO Box 2181 |
State offices, marine safety agencies, and post offices | |
User research
Would you like to help AMSA improve the services we provide?
A few times a year, we invite people on this list to test new or improved products, services and content. Each round of research is different. We'll invite you to take part in things like surveys, interviews, activity sessions and workshops. Joining the list doesn't commit you to anything. You can accept or decline sessions based on your interest and availability at the time. Best of all, the feedback you provide helps us deliver a better service to all.
Translation service (TIS)
If you need the help of an interpreter, you can use the Translation and Interpreting Service - TIS National.
Call TIS National on 131 450 and let them know which language you need. You'll then be connected to a TIS interpreter.
Ask to speak with the Australian Maritime Safety Authority (AMSA) on 1800 627 484 during business hours.
AMSA will cover the cost of this service.
Newsletters
Stay informed with AMSA’s latest news and updates. Subscribe to newsletters or email alerts tailored to your interests.