Contact us

Courier address

82 Northbourne Avenue
Braddon ACT 2612
Australia

Postal address

GPO Box 2181
Canberra ACT 2601
Australia

If this is an emergency, please call 000 for help.

For assistance with search and rescue services, please call us.

Aviation

24-hour helpline
Within Australia: 1800 815 257 
Outside Australia: +61 2 6230 6899

Maritime

24-hour helpline
Within Australia: 1800 641 792
Outside Australia: +61 2 6230 6811

Marine pollution incidents

24-hour helpline
Within Australia: 1800 641 792
Outside Australia: +61 2 6230 6811

You can report a general marine pollution incident. Find out more about reporting a marine pollution incident.

See marine pollution (MARPOL) reporting for ships reporting pollution or potential incidents in accordance with MARPOL requirements.

Unsafe vessels and major deficiencies

Report an unsafe vessel or major deficiency to us during and outside of business hours.

Contact our media team on phone number +61 1300 624 633 during regular Australian business hours, or email media@amsa.gov.au. We will respond outside of business hours during search and rescue operations and emergencies.

Contact details for our state and territory offices

Contact details for marine safety agencies around Australia

Participating Australia Post retail outlets

Where you believe we have not met your expectations or not conducted ourselves as outlined in our service charter, we support your right to make a complaint.

Read more about making a complaint.

From time to time we may contact you—but you should be wary of unexpected contact claiming to be from us and asking for personal or financial information.

Read more to report or verify a scam.